Stop juggling phone calls, lost invoices, and missing service records. With your own dedicated portal, manage all glass services instantly—view complete history, dispatch emergencies with one click, and access every document 24/7.
Unlike other glass companies, we give every strata property their own dedicated portal. No more searching through emails or waiting on hold—everything you need is at your fingertips.
We create your strata's personalized account with all building details, contact preferences, and service history.
View complete service history, track work orders, access invoices, and manage all glass maintenance from one dashboard.
Emergency glass damage? Routine maintenance? Dispatch our team instantly through the portal or call our 24/7 hotline.
Every service includes photos, detailed reports, and digital records automatically saved to your portal for easy access.
Most glass companies leave you digging through emails for invoices, calling repeatedly for updates, and keeping your own records. We built something better.
Every service call, repair, invoice, and photo from day one—all organized and searchable. Perfect for AGMs, insurance claims, and budget planning.
Broken glass at 2 AM? One click dispatches our team directly—no phone trees, no voicemail. Our system notifies the right technicians immediately.
Invoices, warranties, work orders, photos, quotes—all accessible 24/7. Share with council members, property managers, or insurance adjusters instantly.
Council members, property managers, and building staff all get secure access. Check status updates from your phone, tablet, or computer.
High-rise buildings and difficult-to-access glass? No problem. We have the equipment and expertise to handle any access challenge safely and efficiently.
IRATA-certified technicians for high-rise buildings and areas where traditional access isn't possible. Safe, efficient, and cost-effective for difficult locations.
Professional swing stage setup and operation for large-scale projects. Ideal for multiple units on the same elevation or extensive building facade work.
Full boom lift capabilities for mid-rise buildings and areas requiring stable platform access. We handle all equipment, permits, and safety requirements.
From ground floor to penthouse, from common areas to challenging architectural features—we have the right equipment and certified professionals to get the job done safely and efficiently.
From common areas to individual units, we handle all glass needs for strata buildings
Professional installation and maintenance of all common area glass including lobby entrances, amenity room windows, parkade doors, and stairwell windows.
Streamlined glass replacement for individual strata units. We coordinate with owners and tenants while keeping property management informed throughout the process.
24/7 emergency response for break-ins, vandalism, and glass damage. Priority service for strata properties with rapid board-up and same-day replacement when possible.
Scheduled inspections and maintenance to identify potential glass issues before they become emergencies. Custom programs designed for your building's specific needs.
Enhance building security with laminated glass, security film, and impact-resistant glazing for vulnerable areas like ground floor units and amenity spaces.
Comprehensive solutions for curtain wall systems, window wall assemblies, and large-scale glass replacement projects with minimal disruption to residents.
The most comprehensive glass service solution for strata properties in Vancouver
Over 15 years managing glass services for 200+ strata buildings across Metro Vancouver. We understand strata governance and requirements.
Fully licensed, bonded, and insured with $2M liability coverage. All technicians are WorkSafeBC certified and compliant.
Real emergency service with live dispatchers, not just voicemail. Average response time under 2 hours.
Clear, itemized quotes with no surprises. Volume discounts for multiple units. Flexible payment terms for approved accounts.
VanCity Glass has been the preferred glass service provider for over 200 strata corporations throughout Metro Vancouver. From high-rise condominiums to townhouse complexes, we deliver professional service with systems designed specifically for strata governance and efficiency.
Our innovative portal system reduces administrative burden for councils and property managers while providing transparency and accountability that strata corporations require. Experience the difference of working with a glass company that truly understands strata operations.

Join 200+ strata buildings that have simplified their glass management. Get started today and receive your portal access within 24 hours.
Common questions from strata councils and property managers